American Customers' Goods Is Ready To Ship

One of our American customers' 1800pcs of 36v 17.5ah lithium battery is ready to ship.

36v 17.5ah lithium batteries’ advantages are as follows: firstly, it has 800 times cycle life and good shock resistance. Secondly, Low self-discharge ensures good discharge performance at low temperature. Thirdly, Strong charging acceptance and quick-charging capability highlight its ability. Fourthly, it has strong over-discharge resistance and charge retention. Fifthly,Excellent large current discharge performance, and obvious advantages in startup and climbing are greatly exposed to customers. Last but not least, it’ environment friendly and a safe choice and we offer OEM &OEM service.

As for payment Terms, We accept bank transfer(T/T) ,L/C,Western Union. If you prefer other payment method,please contact us by email.

Before the shipment, we will check each of the batteries carefully to ensure the quality. Besides, we are very strict with the packing of the 36v lithium battery in order to avoid the damage of the lithium battery in delivery. At last, we will check each carton again and ship the lithium battery to our customer's place.

As for our after-sale service,we promise to do the following commitments.

In the first place, we will respond in 24 hours for any inquiry and consultation on our EV battery product .Secondly, we are going to take actions quickly for normal client's claim within 24 hours Thirdly, we offer 27 months quality warranty to our client ,we will take responsibility if there is any quality related problem with our electric bicycle battery because of our design or manufacturing problems . Except for this, any improper misuse by our user will not be covered .Last but not the least, We always put our client's interests on the top position.

We will give a full refund only if the item you receive is different from the description.A refund will be given when the item is returned back to the store.

Buyer should inspect the item upon receipt of the package. 

Please contact us if you want to return the item you purchased wrong. As for restocking fee and other fee, we will discuss friendly to solve. If you find the item is defective, we would offer exchange. Returned item must be in original condition. Any item returned must be packaged completely,with all manuals, cables, accessories, software, etc.

Regardless of condition, all items must be packaged appropriately so as not to incur physical damage during return shipping. Damaged item can not be accepted.

If you encounter any problems about anything, please feel free to send us inquiry and we will do our best to assist you to solve the issue.