Rear Rack 36V 15Ah Electric Bicycle Lithium Ion Battery

Battery case:

Battery parts(Power indicator and charge port):

Our services:

 1)  Respond in 24 hours for any inquiry and consultation on our EV battery product .

 2) Take actions quickly for normal client's claim within 24 hours 

 3) Good after sales service : we offer 27 months quality warranty to our client ,we will take responsibility 

if there is any quality related problem with our electric bicycle battery becuase of our design or manufacture probelmes  

.any improper misuse by our user will not be covered .

 4) Shimpent and return policy : 

----  We always put our client's interests on the top position

----We will give a full refund only if the item you receive is different from the description. 

A refund will be given when the item is returned back to the store. 

Buyer should inspect the item upon receipt of the package. Contact us before return.

----Please contact us if you want to return item if you purchased wrong.

 For restocking fee and other fee, we will discuss friendly to solve.

----If you find the item is defective, we would offer exchange.

Returned item must be in original condition. Any item returned must be packaged completely, 

with all manuals, cables, accessories, software, etc.

Regardless of condition, all items must be packaged appropriately so as not to incur physical damage 

during return shipping. Damaged item can not be accepted.

----All faulty due to improper installation or improper use will NOT be responsible. 

Any physical damage will void your service too.

----It must be noticed within 3 days for any problem and returned within 14 days of receipt and in the same condition 

it was sent in. You must contact us before shipping any items back. For all cases, shipping fee is not refundable 

and buyer is responsible for the return shipping cost. We will not refund shipping costs.

----If you encounter any problems about anything, please feel free to send us inquiry and we will do our best to 

assist you to solve the issue.